Help Scout

helpscout.com

information technology & services

helpscout.com

Boston, Massachusetts, United States

201-500 employees

24000000 revenue

LinkedIn Profile

About Help Scout

web applications, email, cloud, help desk, customer support, customer service, shared inbox, knowledge base, live chat, customer experience, crm, customer support tools, group email, enterprise software, software, information technology, technology, information & internet, multichannel support, support for customer surveys

Help Scout's Tech Stack

AI/ML

Decision Makers at Help Scout

6 contacts

Jared McDaniel

Co-Founder, Director of Product Design

j***@helpscout.com Sign up to view

Rich Walkup

Director, Platform Engineering

Alejandro Rodriguez

Engineering Manager

a***@helpscout.com Sign up to view

Travis Kuhl

Software Engineering Manager

t***@helpscout.com Sign up to view

Matthew Wright

Engineering Manager, Platform

m***@helpscout.com Sign up to view

Alicia Rivas

Engineering Manager | Staff Mobile Engineer

a***@helpscout.com Sign up to view

Unlock full contact details including verified emails and LinkedIn profiles

Upgrade to Pro

17 technologies detected · 6 decision makers · Emails available

Sales Outreach Angle

AWS infrastructure signals engineering sophistication. This company likely evaluates cloud cost management, security tooling, observability, and developer productivity solutions.

Help Scout's Position in the StackWho Database

• Help Scout is 1 of 194,140 information technology & services companies tracked in StackWho.
• 193,618 information technology & services companies in our database have verified decision-maker emails (100% of the cohort).
• 10,409 companies in Massachusetts are in the StackWho database.
• 4,373 information technology & services companies are in the 201-500 employee range (same size as Help Scout).

Technology detection from public web signals. Decision-maker contacts compiled from LinkedIn public profiles, company filings, and verified outbound testing. Methodology & sources · Updated August 2026.

Frequently Asked Questions

What technology does Help Scout use?

Help Scout uses Route 53, Gmail, Outlook, Google Apps, MailChimp SPF, Microsoft Office 365, and 11 more technologies. This data is sourced from StackWho's technology detection engine.

How do I contact the decision makers at Help Scout?

StackWho has verified email addresses for 6 decision makers at Help Scout. Pro members can access direct emails for the CEO, CTO, VP of Engineering, and other key contacts. Use StackWho to reach Help Scout directly for sales, recruiting, or partnerships.

What industry is Help Scout in?

Help Scout operates in the information technology & services industry, headquartered in Boston, Massachusetts, United States. StackWho tracks technology stacks and decision maker contacts for companies across all industries.

Can I export Help Scout's contact data?

Yes. StackWho Pro members can export decision maker contact data for Help Scout and similar companies to CSV. Use the export feature to build targeted prospect lists segmented by technology stack, industry, or location.